Terms of Service

Date: November 11th 2025

These Terms and Conditions (“Terms”) form an agreement between you (“you,” “user,” “your,” or any similar reference) and Oasis Home Essentials (“Oasis,” “we,” “our,” or “us”). These Terms, along with any policies referenced or posted on our website, govern your access to and use of the Oasis Home Essentials website, www.oasishomeessentials.store (“Website”).
Please read these Terms carefully before using the Website, submitting information, or purchasing any products or services.

1. General Conditions of Acceptance

1.1 Definition of User

A “user” is any individual or entity that accesses or uses the Website for any purpose, whether or not they have a registered account. By visiting the Website or purchasing products or services, you are considered a user.

1.2 Agreement to Terms

By accessing or using any part of the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.3 Declining the Terms

If you do not agree to all of these Terms, you may not access or use the Website. These Terms may only be modified in writing by an authorized representative of Oasis Home Essentials.

1.4 Headings

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

1.5 Privacy Policy

All information you provide through the Website is governed by our Privacy Policy. By using the Website, you consent to the handling of your information as described in the Privacy Policy. Oasis Home Essentials may update the Privacy Policy at any time, and your continued use of the Website constitutes acceptance of the most current version.

2. General Conditions of Use

2.1 Permitted Use

You may use the Website only for lawful, personal, or legitimate business purposes in accordance with these Terms.

2.2 Website Availability

Access to the Website may be interrupted due to maintenance, updates, or technical issues. Oasis reserves the right to modify, suspend, or discontinue any part of the Website at any time without notice. We are not liable for any unavailability of the Website.

3. Your Representations and Warranties

3.1 Legal Capacity and Compliance

By using the Website, you represent that you are of legal age to enter into this agreement and that you will comply with all applicable laws and regulations. Oasis reserves the right to review your use of the Website to ensure compliance with these Terms.

4. Restrictions on Use

4.1 Unlawful Use

You agree not to use the Website for any unlawful purpose or to violate any international, federal, provincial, or local laws, including export regulations.

4.2 Harassment or Discrimination

You may not use the Website to harass, harm, or discriminate against others based on gender, sexual orientation, race, ethnicity, age, national origin, or disability.

4.3 Unauthorized Use of Content

You may not copy, reproduce, download, or use any Website content for resale, redistribution, competitive purposes, or any commercial exploitation without our prior written consent.

4.4 Automated Access

Using robots, crawlers, scrapers, or similar tools to access or collect data from the Website without written permission is prohibited.

4.5 Security Violations

You must not upload malicious code, attempt to breach Website security, test vulnerabilities, or interfere with the Website’s functionality or networks.

4.6 False Information

You agree not to submit false, misleading, or inaccurate information.

4.7 Obscene or Immoral Use

You may not use the Website for any obscene, immoral, or inappropriate purpose.

4.8 Unauthorized Advertising

You may not transmit unsolicited advertising, spam, or promotional materials through the Website.

4.9 No Ownership Rights

Your use of the Website does not grant you ownership of any content, code, or materials.

4.10 Enforcement Rights

Oasis reserves all rights not expressly granted and may take legal action, including contacting law enforcement, for unauthorized or unlawful use.

5. Products and Services

6. Intellectual Property

5.1 Product Display

We strive to display product images and colors accurately, but we cannot guarantee that your device’s display will reflect them perfectly.

5.2 Product Availability and Changes

Oasis may limit product availability by person, region, or jurisdiction. Product descriptions, pricing, and availability may change without notice. We may discontinue products or refuse orders at our discretion and are not liable for such decisions.

5.3 Order Changes and Contact Information

If we modify or cancel an order, we may attempt to notify you using the contact information you provided. You agree to provide accurate and up‑to‑date information, including email and payment details, to ensure successful order processing.
For return details, please refer to our Return Policy.

5.4 Delivery Estimates

Delivery dates are estimates only. Oasis is not responsible for delays caused by factors outside our control.

6.1 Ownership and Protection

The Website and all of its content including but not limited to text, images, graphics, software, audio, video, design elements, and the arrangement of such materials are the property of Oasis Home Essentials and it’s partners, its licensors, or its content providers. These materials are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, modify, distribute, sell, or otherwise use any Website content in a way that infringes upon Oasis Home Essentials’ intellectual property rights. You may not create derivative works based on any Website content. Oasis reserves the right to suspend or terminate access for users who violate intellectual property laws through their use of the Website.

6.2 Trademarks

“Oasis Home Essentials,” along with all related names, logos,  service names, designs, and slogans, are of Oasis Home Essentials. Products designs and images are trademark properties of third party partners which are its affiliates and licensors. You may not use these marks without prior written permission from Oasis. All other names, logos, and marks appearing on the Website are also the property of their respective owners.

7. Changes to These Terms

Oasis Home Essentials reserves the right to update, revise, or replace any part of these Terms at any time by posting changes on the Website. All changes take effect immediately upon posting. You are responsible for reviewing the Terms periodically, and your continued use of the Website constitutes acceptance of any updated Terms.

8. Typographical Errors, Omissions, or Inaccuracies

8.1 Corrections

The Website may occasionally contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery times, or availability. Oasis Home Essentials reserves the right to correct such errors and update information at any time without prior notice, including after an order has been submitted. We may also cancel orders affected by such inaccuracies.

8.2 No Obligation to Update

Except where required by law, Oasis Home Essentials is under no obligation to update or clarify Website information, including pricing.

9. Notices and Communications

By using the Website or submitting information through it, you consent to receive electronic communications from Oasis Home Essentials. You agree that electronic communications including agreements, notices, and disclosures satisfy any legal requirement that such communications be in writing.

9.1 Data Privacy

Oasis Home Essentials does not sell, rent, or share your SMS consent or opt‑in data with third parties for marketing purposes. Please refer to our Privacy Policy for more details.

10. User Comments and Submissions

10.1 Use of User Comments

If you submit comments, suggestions, proposals, or other materials (“user comments”) through any channel, you grant Oasis Home Essentials the unrestricted right to edit, publish, distribute, and use them in any manner. Oasis is not obligated to keep your submissions confidential, compensate you, or respond to them.

10.2 Content Standards

You agree that your submissions will not contain unlawful, defamatory, abusive, obscene, or otherwise objectionable material. Oasis may remove or refuse to post any user comments at its discretion. We are not responsible for user comments posted by you or others.

10.3 Ownership and Assignment of Rights

You represent that you own or control all rights to your user comments. You assign to Oasis Home Essentials all rights, title, and interest in your submissions, including intellectual property rights. At our request and expense, you agree to execute any documents necessary to help us secure these rights.

11. Third Party Relationships and Content

11.1 Third‑Party Content and Links

The Website may include content, products, or services provided by third parties. Links on the Website may direct you to external websites that are not affiliated with Oasis Home Essentials. The inclusion of any third‑party link does not imply endorsement of that website or of any products or services offered through it.
We strongly encourage users to review the terms and conditions of any third‑party website they choose to visit. Oasis Home Essentials is not responsible or liable for any third‑party materials, websites, products, or services.

11.2 Third‑Party Transactions

Oasis Home Essentials is not liable for any harm, loss, or damages arising from your purchase or use of goods, services, or content from third‑party websites. Any complaints, claims, or questions regarding third‑party products or services must be directed to the relevant third party.

 

12. Registered Users

12.1 Account Registration

You are not required to register for an account (“Account”) to access or use the Website. However, if you choose to complete the online registration form by providing required information (such as your name, address, phone number, and email), you will become a Registered User of Oasis Home Essentials.

12.2 Responsibility for Account Security

You are solely responsible for maintaining the confidentiality of your username and password, as well as for all activities conducted under your Account. You are also responsible for ensuring that anyone who accesses the Website through your Account complies with these Terms.
You may cancel your Account at any time in accordance with these Terms.

12.3 Prohibited Account Sharing

You agree not to disclose, sell, assign, transfer, or offer to transfer your username, password, or Account to any third party without prior written consent from Oasis Home Essentials. We are not responsible for any damages resulting from your failure to safeguard your login credentials.

12.4 Account Suspension or Termination

Oasis Home Essentials may suspend or terminate your Account at any time, including but not limited to situations where:
•     You breach these Terms
•     You provide inaccurate, incomplete, or misleading information
•     Your actions may cause financial loss or legal liability to you, other users, or Oasis

12.5 Right to Refuse Registration

Oasis Home Essentials reserves the right to refuse registration or deny an Account to any user for any reason.

12.6 Competitor Restrictions

You agree not to register for or use the Website if you are a competitor of Oasis Home Essentials or if your intent is to monitor the Website’s functionality or gather information for competitive purposes.

12.7 Reporting Unauthorized Access

You agree to notify us immediately of any unauthorized access to or use of your username, password, or Account, or any other breach of security.

13. Disclaimer of Warranty & Limitation of Liability

Oasis Home Essentials does not guarantee, represent, or warrant that your access to or use of the Website will be uninterrupted, timely, secure, or error‑free.
You acknowledge and agree that Oasis may suspend, remove, or discontinue the Website or your access to it at any time and without notice. Oasis Home Essentials reserves the right to fully cooperate with law enforcement or comply with any court order requesting disclosure of a user’s identity or personal information.

You agree to waive and hold harmless Oasis Home Essentials, including its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers, from any claims resulting from actions taken during such investigations.
Your use of the Website is entirely at your own risk. This includes, but is not limited to:

  • Misrepresentation of products or services
  • Dissatisfaction with Website content or products
  • Defective or damaged products
  • Delays in delivery
  • Pricing errors

The Website and all products or services provided through it are offered “as is” and “as available,” without any warranties or conditions of any kind, whether express or implied, including merchantability, fitness for a particular purpose, durability, title, or non‑infringement.

To the fullest extent permitted by law, Oasis Home Essentials and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages of any kind, even if advised of the possibility of such damages.
In all cases, Oasis’s total liability for any claim arising from your use of the Website or any product purchased through it shall not exceed the lesser of:

  • The purchase price paid for the affected product, or
  •  $100 CAD
    Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

14. Dispute Resolution

14.1 Initial Resolution Attempt

Before filing any legal claim, you must first contact our customer service team at info@oasishomeessentials.ca. If the issue is not resolved within 10 business days, either party may pursue further action.

14.2 Arbitration

At Oasis Home Essentials’ discretion, disputes related to your use of the Website or these Terms may be submitted to final and binding arbitration under the rules of the provincial/territorial consumer protection agencies, Canada

14.3 Time Limit to File Claims

Any claim arising from your use of the Website must be filed within one year of the event giving rise to the claim. Claims filed after this period are permanently barred.

14.4 Injunctive Relief

You acknowledge that a breach of these Terms may cause irreparable harm to Oasis. In such cases, Oasis is entitled to seek injunctive relief or specific performance without needing to prove actual damages or post a bond.

15. Governing Law

These Terms are governed by the laws of the Province of Alberta. For any legal action arising from your use of the Website, both parties consent to the jurisdiction of the state and federal courts located in Alberta, Canada and waive any objections based on venue or forum non convenience.

16. Indemnification

  • You agree to indemnify and hold harmless Oasis Home Essentials, including its affiliates, officers, directors, employees, agents, contractors, and service providers, from any claims or demands (including legal fees) arising from:    Your use or misuse of the Website
  • Your breach of these Terms
  • Your failure to provide accurate or current information
  • Your user submissions
  • Your violation of any law or third‑party rights

17. Termination

17.1 Survival of Obligations

Any obligations incurred prior to termination will survive termination of these Terms.

17.2 Termination by You or Oasis Home Essentials

These Terms remain in effect until terminated by either party. You may terminate them at any time by notifying Oasis or by ceasing use of the Website.

17.3 Termination for Breach

Any violation of these Terms may result in immediate termination of your access to the Website. If terminated, you remain responsible for all charges incurred up to the termination date.

18. Severability & Waiver

18.1 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force.

18.2 No Waiver by Oasis

Failure by Oasis to enforce any provision does not constitute a waiver of that provision.

18.3 Limited Waiver

A waiver of any provision applies only to the specific instance and does not constitute a continuing waiver.

19. Geographic Restrictions

The Website is intended for use by individuals located in Canada.
Oasis Home Essentials makes no representation that the Website or its content is appropriate or accessible outside Canada. Users accessing the Website from other regions do so at their own risk and are responsible for complying with local laws.

20. Coupon Policy

Oasis Home Essentials encourages customers to use coupon codes to save on purchases. We regularly share coupons with our email subscribers.
By redeeming Oasis coupons, you agree to the following:

a. Coupons may only be used on www.oasishomeessentials.ca


b. Minimum purchase requirements or item restrictions may apply


c. Expired coupons will not be accepted


d. Coupons have no cash value


e. Discounts must be applied before checkout; retroactive adjustments are not permitted


f. Coupons cannot be applied to past orders


g. Used coupons cannot be reinstated unless a system error occurred


h. Only one coupon code may be used per order


i. Each coupon may be used once per account unless stated otherwise


j. Third‑party coupon sites may display outdated codes; Oasis reserves final authority on coupon validity. For questions, contact info@oasishomeessentials.ca.

21. Entire Agreement

These Terms, together with all policies posted on the Website, constitute the entire agreement between you and Oasis Home Essentials regarding your use of the Website. They supersede all prior agreements or communications, whether written or oral.

22. Contact Information

Questions about the Terms of Service should be sent to us at info@oasishomeessentials.ca or  +15874338774